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Consumer products companies need a full range of professional support services to handle a wide variety of complex fulfillment needs. Aero’s integrated solutions and experienced customer care team provide the optimal support to manage thousands of SKUs, support key drop ship locations, and integrate via XML and other protocols to various Ecommerce/DRTV solutions. We also offer a robust platform of financial support options that include order, ship, bill, discounting, up sell/cross sell, bundling. Our aeroNavigator™ platform also integrates other key variables like analytical reports, variable print on demand tools, and call center data so you have one portal to manage all your program needs.
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Smuckers streamlines and enhances critical processes
The Challenge
Smuckers was employing manual systems to manage orders and inventory. After the initial implementation they also identified their need to simplify the internal charge back processes across their many brands. They needed to automate and streamline all of these processes to gain timely access to critical ordering, inventory, and accounting data.
The Solution
Aero led the seamless implementation and training for the aeroNavigator™ web-based order and inventory solution in less than four weeks, including multiple file feeds and completely integrated web solution and testing. The scalability and robust features included in aeroNavigator™ allowed Aero to quickly support the various accounting and reporting needs identified for each department and brand. Now Smuckers’ new system provides specially coded electronic invoices, allowing them to manage their internal charge-back processes efficiently and effortlessly for each specific brand — eliminating the need for manual tracking and support.
The Results
This comprehensive, scalable solution empowers Smuckers to manage their brands more efficiently and accurately. Their finance department can quickly access accurate data, which is constantly updated in real-time. It has also enabled Smuckers to reduce the resources required to support the accounting process, resulting in further cost savings. Just as important, they now have a system in place that is simple to scale so that their business can grow and evolve without extra effort to update their systems. |
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