Jon T. Gimpel

Chairman/CEO

Atypically armed with a formal education in industrial design, Jon Gimpel has a unique vision for designing his company. This self-made man’s passion for more than 40 years has been focused time and again on building sales through client service. His motto: “Hire good people, let them do what they do best, and never micromanage.” That motto helped Jon earn recognition in 2002 as Ernst & Young’s Entrepreneur of the Year. His roots in sales began with Eli Lilly and continued while he enjoyed an extremely successful career in printing sales with the Hennegan Co. In 1986 he founded Aero Fulfillment Services, hiring an experienced staff to run the organization on a day-to-day basis. In 2003 Jon handed the reins for the day-to-day operations to his son, John Gimpel, but continues to actively participate in sales and marketing activities for the company.

John T. Gimpel

President/Chief
Operating Officer

John T. Gimpel has taken his father’s cues about delivering for the client and added a technologic advantage that has propelled client service to unprecedented levels. After graduating from Lafayette College and spending five years in NYC working in the advertising and promotion industry, John made the move from designing communication strategies to delivering them. From the day John joined Aero Fulfillment Services in 1995, he has been the driving force behind keeping Aero at the forefront in fulfillment technology. John insists on innovation. His vision resulted in the multi-million dollar investment in aeroNavigator, our state-of-the-art proprietary online ecommerce management solution which makes it simple for our clients to control their fulfillment and marketing operations efforts.

Chris Probst

Vice President Sales

After graduating from Miami University, Chris became manager and owner of his family's heating and air conditioning wholesale distribution company featuring branch locations across 5 Midwestern states. That’s where Chris learned first hand the value of being an expert to his clients through dynamic customer support, value-added products and services, and analysis of industry trends and changes. In 2001, Chris sold his company and started his career with Aero as the National Sales Director, Central Region. His proactive selling approach resulted in an immediate impact to Aero's sales, as he broke sales records and exceeded sales quotas every year. Chris' accomplished sales strategies, relentless pursuit to provide practical fulfillment and marketing operations services, and passion for "being a resource to our clients" all paved the way for his promotion to vice president of sales and marketing in 2005. Chris provides positive team direction to ensure that his clients’ progress and deadlines are met on time and with no surprises.

Brenda Conaway

Controller

Brenda joined Aero in 2000 as an Accounts Receivable Specialist. Her duties quickly evolved to include accounts payable and payroll. She worked her way through the department and in 2006; Brenda assumed the role as interim Assistant Controller. During that time, she assisted in the transition of the asset sale of the Baltimore facility and the refinance of both current and long term debt with a new banking partnership. The temporary position eventually turned into a permanent one and she assumed the role of Controller in July, 2007. Her team is currently responsible for treasury management, financial statements, accounts receivable, accounts payable, payroll, and human resources.

Charlotte Eynon

Vice President
of Operations

Charlotte knows all the ins and outs of Aero operations. After joining Aero in 1991 as a machine operator, she quickly moved through the ranks and was promoted into Account Management. She continued to progress through our organization, earning the role of Senior Account Manager to help lead the implementation of Aero’s Baltimore facility, and later Director of Account Management. In 2004, management of Aero’s production and printing departments were added to Charlotte’s many responsibilities. Charlotte moved into the Director of Operations position in 2007 for our Mason facility and at the top of 2009 assumed her current position of Vice President of Operations. Her team is responsible for effective cost/labor management, metrics, budget, quality, the overall facilities management to ensure growth and profitability. Charlotte took the initiative to pursue Lean Certification to further deliver on her charge of bringing communication, innovations, new technologies, and best practices to Aero.

Charles D. Smith

Director of Information
Technologies

Chuck came to Aero in 1999 from his position as Senior Developer at Great American Life Insurance to apply his expertise and insight in information technology to the critical systems that run our business. In his first six years at Aero, Chuck was a Senior Developer and Systems Architect, responsible for developing and debugging programs for the core database, web server, network, and business applications. He provided technical support for systems software and created new systems software for specific company needs. Chuck then served as Director of Operations, managing the fulfillment and warehouse operations to ensure that Aero operated efficiently, foster high quality output of client materials, maintain company policies, and achieve corporate profit goals. Today, as Director of Information Technologies (IT), Chuck provides the vision and direction for Aero’s technology related functions and then ensures that all solutions are fully integrated and meet the business requirements that achieve our company objectives.