How to Write a Job Description to Get the Supply Chain Hire You Need

Published : June 10, 2015


The recent growth in our economy is bringing staffing challenges to industries of all kinds. As more and more jobs open up, the competition for the best workers grows. This is particularly true for those in the fulfillment industry. Why? Because of the recent boom in e-commerce sales.

According to the May 2015 report, "Quarterly Retail E-commerce Sales," released by the Census Bureau of the Department of Commerce, U.S. retail e-commerce sales for the first three months of 2015 accounted for more than $80 million in revenue. More importantly, while total retail sales for the same quarter had dropped 1.5 percent from the last three months of 2014, e-commerce sales saw an increase of 3.5 percent. When compared with the same quarter in 2014, e-commerce sales had increased by 14.5 percent, while retail sales as a whole for that same period saw only a 1.6 percent increase.

That’s a whole lot of orders coming through on new technologies — and a whole lot of skilled workers needed to meet this growing demand and keep those supply chains flowing smoothly.

The Key Is Finding the Very Best.

If you have openings in your staff, don't get left behind in the scramble to find and retain the very best employees. After all, if you want your company to thrive, you need high-quality personnel, proficient in supply chain technologies, to make that vision a reality.

Your search starts with that "help wanted" ad. But just posting a job opening isn’t enough. You need to write the kind of a job description that will attract the supply chain hires your company needs even in this highly competitive time. Here are some strategies which will help you get the right kind of applicants:

  • Think of it as an ad campaign. The best job descriptions take a page from the marketer's handbook. Think about how your ad looks from a prospective employee's eyes. Don't just give a dry list of your requirements. Point out the possible benefits to the employee, as well. Highlight your great company culture, for instance, your insurance coverage or stock buy-in options. Make being a part of your company a valuable asset in the eyes of job seekers, and you'll stand a better chance of attracting quality staff.

  • Consider the job requirements carefully. While some of the job requirements for a given position may seem obvious, others are less so. A warehouse manager obviously needs shipping and receiving skills, experience with inventory, and an understanding of security procedures. Less obvious talents for the same position might include people skills, computer proficiency and even the ability to communicate in writing clearly and concisely. Put some careful thought into all the job requirements your ideal candidate will need.

  • Keywords are key. The keywords you put into your job description will go a long way toward attracting people with the skills you need and, at the same time, weeding out people who are not a good fit for the position. When people are job hunting, they type their own essential skills into the search bar and look at the jobs that pop up. By including the keywords that most clearly identify the skill set you need, you will ensure that the right people find your ad. Depending on the position you have open, possible keywords for the supply chain positions might include asset management, customs compliance, import/export, logistics planning, fleet management, and multi-site operations.

Finding the best employees can be a daunting process. If you're on the lookout for the best, new workers for your supply chain, narrow your search by writing a targeted and effective job description.

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Topics: Supply Chain Workforce Management

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