Aero: Often The First Choice… The Second Time Around

Published : October 5, 2021

Let’s be honest, many of our current clients did not choose us as their first fulfillment partner. Some of them were reluctant to give up day-to-day oversight of their inventory control. Some thought we were too big, or our pricing was too complicated, or they were enticed by other “too good to be true” offers. Sadly, it took a major disappointment with their previous fulfillment vendor to send them packing. Happily, they discovered Aero Fulfillment Services and found that it was the best choice for them all along. Read on to learn more about the advantages of Aero.

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Inventory Control

Keeping a handle on the flow of inventory is crucial for any business but having a product that everyone wants is both a blessing and a curse. Your current warehousing and distribution process may not be able to keep up with the demand; however, the thought of changing vendors may be troubling. Going with someone new may mean giving up control of some of your processes.

The right fulfillment partner should be an expert at managing products. They should be able to provide 24/7 real-time fulfillment data with inventory management software (IMS) that connects all the key components of the distribution process. They should be able to ensure rapid, seamless system integration for full transparency. They should have the latest equipment that can move products quickly and skillfully. They should be able to provide accurate documentation to help you avoid delays, backorders, partial shipments, and cancellations. They should have an orderly process for handling reverse logistics.

Aero can ease your concerns over inventory control. They utilize the latest technology with sophisticated algorithms. You can be sure that their experienced team can smoothly transition your current inventory management system into their highly efficient process. This frees you up to focus on your core business and making your product the best that it can be

Pricing

Pricing is a huge consideration when choosing a fulfillment partner. A low price may look good initially until you consider what you’re getting. The cost of outsourcing varies widely. This is a case where it’s important to keep your eyes wide open. It’s easy to fall into the trap of being enticed by lower, bundled rates until you are hit with hidden fees and unexpected charges.

The right fulfillment partner can explain the many aspects of pricing. They will carefully lay out all the steps required to move your product from manufacture to end user and all the associated costs. Their efficient processes can save you money in the long run.

Fulfillment Companies posted an article that describes order fulfillment costs and pricing. It lists the most common types of fulfillment fees as well as those that are less well known. At first glance, it seems very complicated.

Aero has a transition team that can uncomplicate pricing for you. You can be assured that fees are upfront and transparent. They will work with you to find the best pricing package to fit your needs.

Location

Many companies feel that it’s important to keep their product local. They may want the flexibility to regularly visit the vendor to ease their concerns over loss of control. They may be convinced that it ensures faster shipping, but there are reasons that local is not always the best scenario.

The right fulfillment partner will provide the best strategic location for your products. They will have geographical proximity for optimal shipping times to your customers and targeted markets. With their IMS software they will be able to process orders fast and get your products out the door and to the user, using the most efficient routes. They should have proficiency regarding different types of products, storage, containers, transportation options, delivery schedules, and load sizes.

Aero has multiple, centralized, Midwest locations that provide national coverage. They have worked with many clients and many types of products. They have an extensive network of suppliers and carriers. Their freight management team has experience with combining loads to reduce costs.

Service

Vendors have varying capabilities to customize their services. This, despite the fact, that every product is somewhat unique and may require some special handling. You may be reluctant to switch vendors even though they have not been as responsive to your needs as you would like because it seems like too much hassle.

The right fulfillment partner will take the time to understand your product. They will ensure that it gets the care and attention that it deserves. They should be able to grow with you and be able to provide quality, scalable solutions. They should be an extension of your business.

A recent article in Logistics Magazine, written by Pierre Mawet, explains how customer service can set a fulfillment center apart. A one-size-fits-all mentality will not cut it in today’s environment. Tailored solutions will come to be expected moving into the future. Vendors, working with clients as a team, will be the norm.

Aero is committed to providing the personalized service you expect. The customer service team is highly trained and willing to listen to your concerns. They are proactive, flexible, and able to provide customized solutions. They have a full suite of customer support, billing, financing, marketing, and vendor management capabilities. Customer satisfaction is high on their list.

Choosing the right fulfillment partner is an important decision. Make sure that your choice provides the comfort level you need regarding trust, transparency, and pricing. It’s never too late to make the right switch.

See if Aero Fulfillment Services can help you change the way you look at the customer experience (CX) by taking this 1-minute survey.


 

Topics: Vendor Management, Warehouse Management, Supply Chain Efficiency, Partners

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