The AERO Fulfillment Blog

Category: supply chain logistics

Blog Topics

  • Caution: Rocky Holiday Road Ahead

    Businesses are gearing up for the busy holiday season. This one could be a bumpy ride. They are cautioning that the mantra “order early” is especially important this year. There are several forces in play that will likely significantly impact the cost of products and the rate at which they can be delivered...

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    Categories: Supply Chain Workforce Management General Supply Chain Logistics

    Medium Sized Logistics Companies May Be Just the Right Fit

    Contrary to popular opinion, bigger is not always better. This may be particularly true when it comes to choosing a third-party logistics (3PL) provider. Large companies may be too distracted to give you the customized attention you need. Smaller companies may struggle to provide necessary products and services. A mid-sized company may be just the right fit. Below are some of the advantages of that choice.

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    Categories: Supply Chain Logistics Supply Chain Efficiency Warehouse Management

    Understanding Importance of Customer Experience in Logistics Industry

    It seems that every industry is buzzing about customer experience (CX), and with good reason. Whether it be on-line, over the phone, or face-to-face, these exchanges give you the opportunity to put your best foot forward. Delivering exceptional customer service should be a priority for every business. Here we talk about how this applies to the logistics industry.

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    Categories: Goals Partners Supply Chain Logistics

    Should Your Fulfillment Center Be Striving for 100% Inventory Accuracy?

    Everyone in your company has likely experienced the difficulty of inaccurate inventory—from the warehouse picker staring blankly at a bin that shouldn't be empty to the customer service rep explaining to distressed customers that their items are backordered. It's a natural part of doing business, right? Not entirely. Inventory accuracy may be a moving target, but it doesn't mean you can stop aiming for it.

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    Categories: Supply Chain Logistics

    Ramping Up Post-COVID: Ensure Your Fulfillment Plan is Ready for Restart

    During this time when the coronavirus pandemic caused many businesses to close or slow down, you might have discovered some weaknesses and risks in your supply chain. You might even have new priorities. As we all begin to ramp business back to full capacity, now may be a good time to take a look at your logistics and maybe revamp a few things to make sure your fulfillment plan is ready for a restart.

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    Categories: Supply Chain Logistics Covid Goals Pandemic

    Peak Season Returns: Reducing Your Cost

    Peak Season Returns: Reducing Your Cost. Overall, holiday’s sales this year appear to have been robust, with Mastercard reporting total retail sales were up 3.4% year-over-year for the period of November 1st to December 24th. Online sales represented 15% of the total, with total e-commerce sales up 19% over last year.

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    Categories: Supply Chain Logistics Reverse Logistics

    Don’t Let These Peak Season Issues Haunt You

    It is easy to get spooked this time of year. The weeks leading up to peak season can be scary, but peak will be even scarier if you don’t have the right partner. The holiday season is almost upon us and customers are ready and will test the mettle of your supply chain.

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    Categories: Supply Chain Logistics Ecommerce Fulfillment Order Fulfillment

    West Coast Shut Down Shows Why You Can’t Hold Back on Risk Mitigation

    You've worked hard to build a strong supply chain— you've negotiated for the best deals, you've cultivated relationships with your suppliers, your internal warehousing is well-balanced. For all intents and purposes, you are an engine of commerce, humming along efficiently. Would it surprise you to learn that could all come to a screeching halt tomorrow?

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    Categories: Supply Chain Efficiency Supply Chain Logistics

    5 Steps to Streamlining Your Scale Up Processes In Your Supply Chain

    Here are 5 steps to batten down the hatches and streamlining your supply chain to ensure smooth sailing into optimum scalability.

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    Categories: Supply Chain Logistics Supply Chain Efficiency

    The Essential KPIs You Need to Measure Your Warehousing Efficiency

    If you can't accurately pinpoint what warehousing is costing your company on a per-unit basis, your profit projections and goals — and, thus, your measures of success — will be entirely off-base. The good news is that determining this specific number will force you to reevaluate many expenses that are often simply shrugged off as necessary: utilities, rent-per-square-foot, insurance and so on.

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    Categories: Supply Chain Logistics Supply Chain Efficiency

    1 Thing You Need to Get Right in the Customer Experience: Order Fulfillment

    What's the worst customer service mistake that you've ever made? Was it refusing to acknowledge that the customer was right (hint: the customer is always right)? Was it a failure to apologize for a mistake or, perhaps worse, issuing a back-handed apology for your wrong doings?

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    Categories: Supply Chain Logistics

    Supply Chain Efficiency vs. Responsiveness – Getting Better Results

    Efficiency is a perennial business buzzword. After all, it describes the very best of business practices across the board. Efficient production means making products without wasting materials, natural resources or man hours. Efficient facility management means running your business while reducing your energy costs and minimizing its carbon footprint.

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    Categories: Supply Chain Efficiency Supply Chain Logistics

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