Privacy Policy

Notice Effective: 10/17/2024

Last Updated: 9/30/2024

Aero Fulfillment Services and our affiliates (“Aero,” “we,” “us,” or “our”) provide this Privacy Notice (this “Notice”) to describe the types of Personal Information (defined below) we collect or you otherwise provide on or through the website located at https://www.aerofulfillment.com (the “Website”), how we use it, with whom we share it, and the choices you can make about such collection, use, and disclosure. This Notice also describes the measures we take to protect the security of your Personal Information and how you can contact us about our privacy practices. The phrase “Personal Information” refers to information that personally identifies you, such as your name, address, telephone number, and email address.

This Notice is subject to our Terms of Service, found at https://www.aerofulfillment.com/terms-of-service, which is incorporated herein by reference. By using the Website, you understand and are accepting the practices described in this Notice and accept its terms. You also give your express permission for us to process Personal Information in accordance with this Notice.

We reserve the right to modify or amend this Notice at any time to reflect changes in our Personal Information practices or applicable law. Should it be necessary to do so, will notify you and/or request your express consent, if required, of any material changes to this Notice by posting such changes at the Website or by other acceptable means. Each version of the Notice is identified at the top of the page by its Lasted Updated date. Your continued use of the Website after changes have been posted constitutes your acceptance of the Notice as amended for Personal Information collected going forward, unless additional consent is required under applicable law. If you do not agree to the terms of our Notice, please do not use the Website or provide us your Personal Information.

1. Collection of Personal Information

We collect Personal Information about visitors to the Website in order to provide an experience that is responsive to our visitors’ needs. We may also collect Personal Information which you choose to provide to us in any other way. The types of Personal Information we collect may include your name, email address, telephone number, postal address, and other information that may be necessary or useful to the provision of our services to you. We may also collect browsing history information (i.e., IP addresses, domains, browser type and version, device data, and operating system) and aggregated data relative to your use of the Website.

We collect Personal Information that you voluntarily provide to us, for example:

We may collect Personal Information that you provide when you inquire about our services, request a quote, or submit a quick inquiry. This information may include your first name, last name, email, phone number, company, company size, role, region, postal address, and any other information you provide, including your interests in relation to our services or applicable business information. We use this information to communicate with you about your inquiry or interests, or to schedule an informational call to discuss our services;

We may collect Personal Information that you provide when you request Aero Warehousing and Fulfillment Resources on our Website. This information may include your first name, last name, email, company name, job title, and phone number. We use this information to provide you with the resources, to communicate with you, or to schedule an informational call;

If you are a carrier, with your consent, we may collect precise location information and use it to understand, for example, shipment location and the delivery estimated time of arrival;

If you sign up to receive our marketing emails or we otherwise have your consent, we will collect and use your email address to send you emails about new products, special offers, and other information. If you consent to behavioral advertising, as described below, these marketing emails may be of interest to you based on your purchases and interests. You can opt out of receiving such communications by contacting us at the contact information under Contact Us below. Please note that you may continue to receive certain transactional or account-related communications from us, such as your receipt or online order confirmation. We may also use services provided by third-party platforms (such as social networking and other websites) to serve tailored advertisements on those platforms, and we may provide a hashed version of your email address or other information to the platform provider for such purposes. From time to time, we may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business. To opt out of the sharing of your information for these purposes, please contact us at solutions@aerofulfillment.com.

If you sign up for our services, we may collect payment information, including, as applicable, credit card information, W-9 information, bank account and routing information and other payment information data. Please note that we use third party payment processors to process payment information. As such, we do not retain any personally identifiable financial information such as credit card numbers. Rather, all such information is provided directly by you to our third-party processor. The payment processor’s use of your Personal Information is governed by their privacy notice;

When you initiation contact with us, such as via email, or respond to our communications, you may provide us with certain Personal Information related to your request or response; or

When you inquire about a job through our Website, you may provide us with your name, telephone number, email address, and other Personal Information you choose to provide related to your job inquiry.

We may also collect your information if you contact us for customer service purposes:

Customer Service: When you contact us with a comment, question, or complaint or complete our customer service form online, you may be asked for information that identifies you, such as your name, email address, mailing address, and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information, including records and copies of your correspondence, to assist you in the future and to improve our customer service and service offerings.

A. Information Automatically Collected

Cookies & Other Technologies. A cookie is a small file containing a string of characters that may be sent to your web browser when you visit a website. Cookies might be used for the following purposes: (1) to enable certain functions; (2) to provide analytics; (3) to store your preferences; and (4) to enable ad delivery and behavioral advertising.

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves, some may expire after a few minutes while others may expire at a later time. Cookies placed by the website you’re visiting are sometimes called “first party cookies,” while cookies placed by other companies are sometimes called “third party cookies.”

The Website uses cookies that are sent by us or our third-party services. The use of cookies and other technology, described below, allows us to make our Website more responsive to your needs by delivering a better and more personalized experience to you. We use these cookies to identify you as a valid user, to ensure that no one else can sign on simultaneously with your account from another computer and to help us serve you better based on your registration preferences. We may also use cookies to help us facilitate any promotions or surveys that we provide. You can reset your browser to refuse cookies or to indicate when a cookie is being sent. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information more often and certain features of our Website may be unavailable.

The following information may automatically be received and/or collected from you through the Website: IP address, browser type, browser language, internet service provider (ISP), resource requested, date and time of resource request, and HTTP referring resource (if provided by the browser), operating system, and/or clickstream data. We aggregate this data, and may combine this data with other information we collect about you to better understand how visitors use our site, improving user experience, and to help manage, maintain, and report on use of our website. We also store IP addresses for fraud detection and prevention purposes.

Pixels. Pixels (also known as web beacons) are code embedded within a service. There are various types of pixels, including image pixels (which are one-pixel transparent images) and JavaScript pixels (which contain JavaScript code). Pixels are often associated with cookies and are used for similar purposes. When you access a service that contains a pixel, the pixel may permit us or a third party to drop or read cookies on your browser, or collect other information about your browser or device. Pixels, such as from our third-party service provider Share Local Media, may collect and send IP addresses, URLs, and other information from an advertisement that you click associated with your visit to our Website to other third-parties for the purpose of matching that data with other insights to provide direct mailing and other advertising services.

Third-Party Service Providers: We sometimes utilize third-party service providers to help us track the activity within the Website. These third parties may use cookies and other tracking technologies. Our third-party service providers include the following:

More Information : You may learn more about cookies and how to opt out of them by visiting the following third-party website http://www.allaboutcookies.org .

Analytics: We may use third parties, such as Google Analytics, to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms, and other engagement data) in order to evaluate and improve the user experience and the Website. To prevent the storage and processing of this information (which includes your IP address) by Google, you may download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en . You may also obtain additional information on Google Analytics’ data privacy and security practices at the following link: https://policies.google.com/technologies/partner-sites .

2. Purpose of Information Collection and Processing

We are committed to providing you with information about our collection and use of Personal Information. It is our general practice not to ask you for Personal Information unless we need it or intend to use it. Some of the primary purposes for collecting your Personal Information are as follows:

Provide you with the features and functionality of the Website;
Provide our services;
Provide support and communicate with you when you request or otherwise consent to such support or communication;
Provide administrative notices or communications applicable to your use of the Website;
To administer, enhance, and communicate with you regarding marketing and advertising;
For our legitimate interests or those of a third party;
Analyze trends and statistics regarding visitors’ use of our Website to improve our Website, services, and various types of communications;
To transfer information a successor entity in the event of a sale or merger transaction, or bankruptcy;
Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities and manage risk exposure, including by identifying potential hackers and other unauthorized users;
To comply with applicable legal requirements and industry standards and policies; and Any other purpose for which you provide your Personal Information or as described to you prior to collecting your Personal Information.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. The table below explains why we process your Personal Information:

How we process your Personal Information	Our reasons
To provide products and/or services to you	For the performance of our contract with you or to take steps at your request before entering into a contract
To prevent and detect fraud against you or our organization	For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you
To display advertisements to our advertisers’ target audiences	For our legitimate interests or those of a third party, i.e., to efficiently and accurately advertise to you so we can deliver the best service for you at the best price
Processing necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g. under health and safety regulation or rules issued by our professional regulator	To comply with our legal and regulatory obligations
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies	To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, e.g. policies covering security and internet use	For our legitimate interests or those of a third party, i.e. to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons, such as improving efficiency, training, and quality control	For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Ensuring the confidentiality of commercially sensitive information	For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations
Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures	For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Preventing unauthorized access and modifications to systems	For our legitimate interests or those of a third party, i.e. to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations
Updating and enhancing customer records	For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products
Statutory returns	To comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessments	To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you
Marketing our services to existing and former customers, third parties who have previously expressed an interest in our services and/or third parties with whom we have had no previous dealings.	For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers
External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts	For our legitimate interests or a those of a third party, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations

If your Personal Information is shared as mentioned above, we seek to limit the scope of the Personal Information that is furnished to the extent necessary for the performance of the specific function. Unless otherwise precluded by law, we require third parties to agree to protect your Personal Information, abide by applicable privacy laws and regulations, and we grant to such third parties no independent rights to the Personal Information. We may use aggregated information (which does not contain your Personal Information) for purposes of:

Website administration; and
To compile information about usage of the Website and our services.

We may also share the aggregated information with third parties (e.g., advertisers and marketing partners). We may use aggregated information (which does not contain your Personal Information) for purposes of:

3. How We Disclose Your Personal Information

We may disclose Personal Information that we collect or that you provide as described in this Notice to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep Personal Information confidential, use it only for the purposes for which we disclose it to them, and to process the Personal Information with the same standards set out in this Notice. Whenever we engage a service provider, we require that its privacy and security standards adhere to this Notice and applicable state privacy legislation.

We may process and transfer your Personal Information in and to a foreign country, with different privacy laws. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your Personal Information through the laws of the foreign country.

You are welcome to contact us to obtain further information about our policies regarding service providers. See Contact Us.

A. Additional California Notices

In accordance with the California Consumer Privacy Act (“CCPA”), we may collect, use, and share the following categories of Personal Information that identifies, relates to, describes, and is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers	Real name, postal address, online identifier, Internet Protocol address, email address, account name
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories.	Name, address, telephone number, credit or debit card number
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	NO
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics or samples (such as breath, blood, or urine), or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement, Internet connection/browser type
G. Geolocation data.	Physical location or movements.	NO
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	Employer, title
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other Personal Information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO
L. Sensitive data.	Social security number, driver’s license number, state identification card, or passport number; account log-ins, financial accounts, debit or credit card numbers in combination with a security or access code, password, or other credentials; precise geo-location; racial or ethnic origin, religious or philosophical beliefs, or union membership; contents of mail, email or text messages; genetic or biometric data; mental or physical health diagnosis, sexual orientation; or personal data from a known child.	Financial accounts, debit or credit card numbers, other payment information, if in combination with a security or access code, precise geo-location

B. How We Disclose, Share, and Sell Personal Information

We disclose Personal Information as shown below.

The first chart shows the categories of Personal Information we disclose to our service providers and contractors for business or commercial purposes. Some of the ways in which we disclose Personal Information for advertising or to our affiliated brands and companies may be considered “sales” or “sharing” under some state consumer data privacy laws.

The second chart shows the categories of Personal Information we share for purposes of cross-contextual behavioral advertising or otherwise “sell” as that term is defined by law. We do not have actual knowledge that we sell or share the Personal Information of consumers under 16 years of age.

Disclosures for a Business or Commercial Purpose
Category of Personal Information	Categories of Recipients	Purposes for Disclosure
Personal Information
Identifiers	Service providers, third parties, and affiliates to provide services on our behalf	To fulfill orders and provide you with information or other services you request from us To provide you with functionality of the Website To provide customer service and/or marketing products or services To conduct research and perform analysis to measure, maintain, protect, develop, and improve our products or services To make communications necessary to notify you regarding order confirmation, products, services, market research, requests, marketing, security, privacy and administrative issues To comply with our legal and regulatory obligations To ensure our business policies are adhered to Preventing unauthorized access and modifications to systems
Personal records	Service providers, third parties, and affiliates to provide services on our behalf	To fulfill orders and provide you with information or other services you request from us To provide you with functionality of the Website To provide customer service and/or marketing products or services To conduct research and perform analysis to measure, maintain, protect, develop, and improve our products or services To make communications necessary to notify you regarding order confirmation, products, services, market research, requests, marketing, security, privacy and administrative issues To comply with our legal and regulatory obligations To ensure our business policies are adhered to Preventing unauthorized access and modifications to systems
Characteristics of protected classifications	Service providers, third parties, and affiliates to provide services on our behalf	To fulfill orders and provide you with information or other services you request from us To provide you with functionality of the Website To provide customer service and/or marketing products or services To conduct research and perform analysis to measure, maintain, protect, develop, and improve our products or services To make communications necessary to notify you regarding order confirmation, products, services, market research, requests, marketing, security, privacy and administrative issues To comply with our legal and regulatory obligations To ensure our business policies are adhered to Preventing unauthorized access and modifications to systems
Commercial information	Service providers, third parties, and affiliates to provide services on our behalf	To provide customer service and/or marketing products or services To conduct research and perform analysis to measure, maintain, protect, develop, and improve our products or services
Internet or similar network activity	Service providers, third parties, and affiliates to provide services on our behalf	To provide you with functionality of the Website To provide customer service and/or marketing products or services To conduct research and perform analysis to measure, maintain, protect, develop, and improve our products or services To comply with our legal and regulatory obligations Preventing unauthorized access and modifications to systems
Professional or employment-related information	Service providers and affiliates to provide services on our behalf	To fulfill orders and provide you with information or other services you request from us To comply with our legal and regulatory obligations To ensure our business policies are adhered to Preventing unauthorized access and modifications to systems
Inferences	Service providers and affiliates to provide services on our behalf	To provide customer service and/or marketing products or services To conduct research and perform analysis to measure, maintain, protect, develop, and improve our products or services To make communications necessary to notify you regarding order confirmation, products, services, market research, requests, marketing, security, privacy and administrative issues To comply with our legal and regulatory obligations
Sensitive Information
Geolocation	Service providers and affiliates to provide services on our behalf	To fulfill orders and provide you with information or other services you request from us To provide customer service and/or marketing products or services To conduct research and perform analysis to measure, maintain, protect, develop, and improve our products or services To comply with our legal and regulatory obligations

Sale or Sharing of Personal Information
Category of Personal Information	Categories of Recipients	Purposes for Selling / Sharing
Identifiers	Service providers and affiliates to provide services on our behalf	To show you relevant advertising and other promotional content Analytics, data strategy, consultation, development or improvement of products and services, marketing, advertising, and related services
Personal records	Service providers and affiliates to provide services on our behalf	To show you relevant advertising and other promotional content Analytics, data strategy, consultation, development or improvement of products and services, marketing, advertising, and related services
Commercial information	Service providers and affiliates to provide services on our behalf	To show you relevant advertising and other promotional content Analytics, data strategy, consultation, development or improvement of products and services, marketing, advertising, and related services
Inferences	Service providers and affiliates to provide services on our behalf	To show you relevant advertising and other promotional content Analytics, data strategy, consultation, development or improvement of products and services, marketing, advertising, and related services

4. Shine The Light Notice

Certain Californians are entitled to certain notices, as follows: This Shine the Light Notice provides information on our online practices and your California rights specific to our online services. Without limitation, Californians that visit our online Services and seek to acquire goods, services, money or credit for personal, family or household purposes are entitled to the following notices of their rights:

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Websites who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an email to solutions@aerofulfillment.com

You must put the statement “Shine the Light Request” in the body of your correspondence. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. This right is different than, and in addition to, CCPA rights (as described in Your State Data Privacy Rights), and must be requested separately. However, a Do Not Sell or Share My Personal Information opt-out is broader and will limit our sharing with third parties for their own direct marketing purposes without the need for making a separate Shine the Light request. We will not accept Shine the Light requests by telephone or by fax, and are not responsible for requests not labeled or sent properly, or that are incomplete.

5. Certain U.S. Jurisdiction Privacy Rights

If you are a resident of the states of California, Virginia, Colorado, Utah, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Montana, Nevada, or Connecticut, you may have certain rights under applicable data privacy laws. If you are a resident of the state of California, you have the right under the CCPA to exercise your rights free of charge twice per year. These rights are described below:

Right to Know and Request Disclosure (California residents only)	You have the right to know and request disclose of: The categories of Personal Information we have collected about you, including sensitive Personal Information The categories of sources from which the Personal Information is collected Our business or commercial purpose for collecting, selling, or sharing Personal Information The categories of third parties to whom we disclose Personal Information, if any; and The specific pieces of Personal Information we have collected about you. In connection with any Personal Information we may sell, share, or disclose to a third party for a business purpose, you have the right to know: The categories of Personal Information about you that we sold or shared and the categories of third parties to whom the Personal Information was sold or shared; and The categories of Personal Information that we disclosed about you for a business purpose and the categories of persons to whom the Personal Information was disclosed for a business purpose. Please note that we are not required to: Retain any Personal Information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained; Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered Personal Information; or Provide the Personal Information to you more than twice in a 12-month period.
Right to Confirm	You have the right to confirm whether or not we are processing your Personal Information. Your request to confirm may be denied for any reason allowable under applicable state privacy law. For example, we may deny your request to delete if the Personal Information is necessary for us or a service provider to complete the transaction for which we collected the Personal Information, comply with a legal obligation, or make other internal or lawful uses of that information that are compatible with the context in which you provided.
Right to Access	You have the right to access your Personal Information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include: Information that is aggregated or de-identified. Information that is part of a formal dispute resolution process. Information that is about another individual that would reveal their Personal Information or confidential commercial information. Information that is prohibitively expensive to provide.
Right to Delete	Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: Delete your Personal Information from our records; Direct any service providers or contractors to delete your Personal Information from their records; and Direct third parties to whom the business has sold or shared your Personal Information to delete your Personal Information unless this proves impossible or involves disproportionate effort. Your request to delete may be denied for any reason allowable under applicable state privacy law. For example, we may deny your request to delete if the Personal Information is necessary for us or a service provider to: Complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; Help to ensure security and integrity to the extent the use of the consumer’s Personal Information is reasonably necessary and proportionate for those purposes; Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; Comply with the California Electronic Communications Privacy Act; Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us Comply with an existing legal obligation; or Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Right of Correction	If we maintain inaccurate Personal Information about you, you have the right to request us to correct that inaccurate Personal Information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate Personal Information.
Right to Obtain a Copy	You also have the right to obtain a copy of the Personal Information you have provided to us in a portable, readily usable format that can be easily transferred to a third party.
Right to Opt-Out	You have the right to opt out of the following uses of your Personal Information: Sale of your Personal Information; Sharing or your Personal Information for targeted behavioral advertising; and Profiling. We will act upon your request to opt-out no later than 15 days from the date we received the request. Note that we may deny a request to opt-out if we have a good-faith, reasonable, and documented belief that the request is fraudulent or for any other reason allowable under applicable state privacy law. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back in to Personal Information sales at any time by contacting us at Contact Us. To opt out of the sale or sharing of your Personal Information, click here.
Right to Limit Use of Sensitive Personal Information	We may collect sensitive data about you, including your debit or credit card numbers. We do not collect or process your sensitive Personal Information to infer characteristics about you. We take specific business practices to limit the use and disclosure of sensitive Personal Information, such as: Just-in-time notices at the collection of sensitive information Requiring your express consent for the collection of sensitive information Aggregating and/or de-identifying the sensitive information You may direct us to limit the use of this sensitive information only for purposes necessary to: Perform the services or provide the goods requested by you Help ensure the security and integrity of the use of your information Perform services on behalf of our business, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders, payments, or verifying customer information Undertaking activities to verify the quality of, maintain, or improve our services or systems You have a right to know if your sensitive Personal Information is used or disclosed to a service provider or contractor, for additional, specified purposes. We will not use your sensitive information for any purpose other than those allowed under applicable law. You may limit the use of sensitive information for purposes other than necessary to perform the service that you request from us by clicking Limit the Use of My Sensitive Personal Information.
Right to Non-Discrimination	You have the right to not be retaliated or discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things: Deny goods or services to you; Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; Provide a different level or quality of goods or services to you; or Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services. Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your Personal Information.

If you or an authorized representative want to review, access, correct, or withdraw consent to the use of your Personal Information you may send us an email at dataprivacy@aerofulfillment.com to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Any Personal Information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification. To verify a request, you will need to provide:

Enough information to identify you;
Proof of your identity and address; and
A description of what right you want to exercise and the information to which your request relates.
If your request is submitted on your behalf by an authorized representative, you will need to provide proof of the representative’s authority to act on your behalf by writing signed by you.

If we are unable to verify your request, we may deny the request or ask you for additional information that is reasonably necessary to authenticate your identity in connection with the consumer request.

Once submitted, you will receive an email within 10 days that we will use to verify your identity and provide confirmation of your request. We will respond to your request to know or delete or correct within 30 days from the day we receive the request. If necessary, we may extend the time period to a maximum of 30 additional days from the day we receive the request. In such case, you will receive an email notifying you of the extension and explaining the reason for the extension.

Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. For California residents, we will provide access to your Personal Information, subject to exceptions set out in the CCPA, such as information that is aggregated or de-identified.

You also have the right to appeal our decision if we deny your consumer request. If we deny your consumer request, you can send an email to solutions@aerofulfillment.com requesting an appeal of the denial. Within 45 days of receipt of your appeal, we will inform you of the action we took or did not take in response to your appeal. We may extend the 45-day period by an additional 15 days where reasonably necessary and inform you of the delay and the reasons for the delay. If your appeal is denied, we will provide you with an online mechanism to contact the Attorney General to submit a complaint in your respective state.

If you are concerned about our response or would like to correct the information provided, you may contact us at solutions@aerofulfillment.com .

The CCPA may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

6. Canadian Rights

If you are a citizen of Canada, in addition to the rights described within, you are entitled to the following rights under the Personal Information Protection and Electronic Documents Act (“PIPEDA”):

Withdrawing Your Consent. Where you have provided your consent to the collection, use, and transfer of your Personal Information, you may have the legal right to withdraw your consent under certain circumstances, including the following:

Targeted (behavioral) advertising;
Marketing communications;
Cookies, Geolocation, IP address or other tracking technology as described above; and
Retention of Personal Information.

To withdraw your consent, if applicable, contact us as described below in Contact Us. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

7. European and United Kingdom Rights

If you are a citizen of the United Kingdom (“UK”) or the European Economic Area (“EEA”), in addition to the rights described within, you are also entitled to the following rights under the General Data Protection Regulation (“GDPR”):

Right to Access	The right to be provided with a copy of your Personal Information (the right of access)
Right to Rectification	The right to require us to correct any mistakes in your Personal Information
Right to be Forgotten	The right to require us to delete your Personal Information—in certain situations
Right to Restriction of Processing	The right to require us to restrict processing of your Personal Information—in certain circumstances, e.g. if you contest the accuracy of the data
Right to Data Portability	The right to receive the Personal Information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
Right to Object	The right to object: at any time to your Personal Information being processed for direct marketing (including profiling); in certain other situations to our continued processing of your Personal Information, e.g. processing carried out for the purpose of our legitimate interests.
Right Not to be Subject to Automated Individual Decision-Making	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

We hope that we can resolve any query or concern you raise about our use of your information.

8. Retention of Information

We will keep your Personal Information for as long as necessary to fulfill the purposes we collected it for and in accordance with our internal document retention policy and any applicable laws. We will retain and use Personal Information as long as we are providing products and/or services to you. Thereafter, we will keep your Personal Information for as long as is necessary:

To respond to any questions, complaints or claims made by you or on your behalf;
To show that we treated you fairly; or
To keep records required by law.

We will not retain your Personal Information for longer than necessary for the purposes set out in this Notice. Different retention periods apply for different types of Personal Information.

Under some circumstances, we may anonymize your Personal Information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

9. Access to and Review of Personal Information

To ensure that your Personal Information is accurate and up- to-date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your postal address or email address change or you wish to add an additional method for us to communicate with you). You can request to review, update, and delete your Personal Information by contacting us via email at solutions@aerofulfillment.com . To protect your privacy and security, we may take reasonable steps to verify your identity before we disclose, make any corrections to, or delete your Personal Information. If you wish to have us disclose, update, or delete your Personal Information, we will endeavor to do so in a timely manner. Occasionally, Personal Information you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot problems. In addition, some types of Personal Information may be stored indefinitely on “back-up” systems or within log files due to technical constraints or financial or legal requirements. Therefore, you should not always expect that all of your Personal Information will be completely expunged from our systems in response to your request.

10. Ability to Opt Out

You can let us know if you do not wish to receive information about our services, such as new offerings and deals, or if you do not wish to have us share your Personal Information with trusted third parties (other than to the extent necessary to fulfill your request for services), including for behavioral tracking or advertising, by contacting us at solutions@aerofulfillment.com or in the manner provided in commercial communications sent by us.

11. Security Safeguards

We recognize the importance of information security, and we aim to constantly review and enhance our security procedures. The Website and our servers have reasonable physical, technical, and administrative security measures, aligned with NIST best practices in place to help protect your Personal Information against loss, misuse, and alteration while under our control. However, you should be aware that no transmission of data over the Internet is guaranteed to be completely secure, and we cannot guarantee the security of any information you provide to us.

12. Links to Other Websites

The Website may contain links to other websites for your convenience and information. Third-party websites accessed through links on our Website have separate privacy and data collection practices and security measures. We have no responsibility or liability for the practices, policies, and security measures implemented by third parties on their websites. We encourage you to review the relevant third-party privacy notices and contact the third parties to ask questions about their privacy practices, policies, and security measures before disclosing any Personal Information.

13. Social Media

The Website includes social media links. The applicable social networking website may collect certain Personal Information about you, such as your name, username, email address, and/or profile picture. We do not receive any of this Personal Information from the social networking site. Please see the privacy policies for the applicable social networking sites to learn more about how these social networking sites share your Personal Information, which practices may differ from ours.

14. Children Under 18

Our Website is not directed towards children under the age of 18 (“Children” or “Child”), and we do not knowingly collect Personal Information from Children. While we do not seek to obtain, nor wish to receive, Personal Information directly from Children, we cannot always determine the age of persons who access and use our Website. If a Child provides us with their Personal Information without parental or guardian consent, we encourage the parent or guardian to contact us at dataprivacy@aerofulfillment.com to request the Personal Information be deleted.

15. Intended for Use in the United States

This Website is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Website, you explicitly accept that your Personal Information may be transferred to, stored, and processed in the United States where laws regarding processing of Personal Information may differ from the laws of other countries.

We may transfer your information, including Personal Information to third parties acting on our behalf for the purposes of processing and storage. By using the Website or providing any Personal Information for any of the purposes stated above, you consent to the transfer and storage of your Personal Information, whether provided by you or obtained through a third party, to the United States, as set forth herein, including the hosting of such Personal Information on servers in the United States. In certain cases, we will transfer Personal Information in accordance with the European Commission-approved Standard Contractual Clauses, which can be obtained at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32010D0087. We may also implement appropriate solutions to address cross border transfers as required and/or permitted by Articles 46 and 49 of the General Data Protection Regulation or other applicable laws. If you reside in a jurisdiction other than the United States and have questions regarding our use of your Personal Information, please contact us via the contact information in the Contact Us section below.

16. Contact Us

If you have any questions about this Notice, our Website, or our privacy practices, you may contact us via email at solutions@aerofulfillment.com or via telephone at 513-459-3900. 13898065.2