Blog Topics
Understanding Importance of Customer Experience in Logistics Industry
It seems that every industry is buzzing about customer experience (CX), and with good reason. Whether it be on-line, over the phone, or face-to-face, these exchanges give you the opportunity to put your best foot forward. Delivering exceptional customer service should be a priority for every business. Here we talk about how this applies to the logistics industry.
Read MoreCategories: Goals Partners Supply Chain Logistics
5 Potential Pitfalls to Using 3PL And How to Avoid Them
Third-party logistics (3PL) is a multi-billion dollar industry. Most of the Fortune 1000 companies use some sort of 3PL services; but for your business, you may be questioning whether the timing is right for you to take the plunge. The decision to contract with a fulfillment partner is a big one.
Read MoreCategories: Warehouse Management Partners Reverse Logistics Shipping Solutions
The Best Order Fulfillment Partner: 3 Factors To Narrow Your Search
With all the complexities of order fulfillment, there is no overall winner suited for every company. Considering all the areas of expertise, the right provider for one business may be the wrong provider for your business. So what is a conscientious supply chain manager to do?
Read MoreCategories: Partners Ecommerce Fulfillment Order Fulfillment